Frequently Asked Questions.
See our frequently asked questions from our valuable customers. You can easily checkout your issues from the faqs.
Certainly, rxmedpharma.com is a licensed pharmacy selling prescription medications. You can check out our license number on the homepage of our website.
rxmedpharma.com is a 24-hours working online pharmacy for throughout the year. Our customer services are available from Monday-Friday, from 9:00 am to 9:00 pm EST.
To contact our pharmacists online, send your queries by either using the “Contact Us” option on our website or emailing us at the email address given on rxmedpharma.com homepage.
At rxmedpharma.com, you have quite a few opportunities to save more on your purchase of medicines:
We have exclusive rewards and offers for you. You can also earn rewards by our rewards Point Program through which you can earn points on your purchases. Once you receive enough points, you can convert your points into rewards and redeem them on your future purchases. You will have more and more savings if you shop regularly.
We also offer impressive discounts for our regular customers. In addition to that, you will get seasonal and occasional discounts on rxmedpharma.com.
We commit to protect the confidentiality of your personal information such as your name, address, phone number, email address, or payment information. We never share these data with any third person or company. It is only for the use of our authorized personnel to process your order.
Please know that all the information provided to us is subject to privacy laws. We use the latest and most secure electronic security measures and protect our servers using secure firewalls to prevent unauthorized access to your data.
For more information regarding the security of your data and payment, visit our “Terms & Conditions.”
We do not accept insurance plans. However, we provide an invoice of your order receipt against which you can claim your insurance.
But we assure you that you will find our low-priced medicines to be of great value compared with that of your insurance plan.
To know about our return or refund policy, go to “Shipping Policy” then “Return Policy” or “Refund Policy.”
Yes, it is absolutely safe to use your credit or debit card on our website. rxmedpharma.com applies third-party payment processing services to process credit or debit card payment transactions. These are certified payment gateways for making transactions.
Although we make efforts to ensure that all the product images on our website are identical to the original medicines that you receive, sometimes actual product color may vary from the pictures shown on the site. We cannot guarantee the accurate representation of the product images because your computer monitors may have different color settings. Note that the pictures shown on our website are for reference purposes only.
Absolutely. The medicines that you purchase from our pharmacy are of the highest quality. The prescription medications we provide are FDA (Food and Drug Administrations) approved. The government licenses the manufacturers supplying us remedies, and all the medicines are manufactured and packaged under government supervision.
According to government laws, generic pills should not look like trade ones. So, the generic pills you usually buy from local pharmacies look different from the branded medicines, even though both contain the same active ingredients and work in precisely the same way.
Generic drugs, also known as generic medicines or generics, are that drugs marketed without trade names and are identified as their brand-name counterparts in all respects such as dose, strength, active ingredients, dosing instructions, administration route, efficacy, safety, and bioavailability. As required by the FDA and DEA, generic medicines should meet the same standards as set for brand-name counterparts.
Yes. rxmedpharma.com sells generic as well as brand drugs.
All the generic medicines on our website are procured from the world-renowned manufacturer and meet the rigorous specifications. They are strictly regulated for potency, safety, and quality. By law, generic medicines are bio-equivalent of their brand-name medications counterparts.
Generic medicines are cheaper than brand-name versions. Not because they are unsafe. They also contain the same active ingredient as their brand name counterparts. Generic drugs are less expensive because they may not provide the same active ingredients. Also, brand name medications are produced by world-famous pharmaceutical companies after the research of several years in high-class settings. It makes them much costlier than generic medicines.
To process your order fast, we need the following details from you:
- Your personal information (name, mobile number, email address)
- Your billing and shipping information (delivery address)
- Your prescriptions (in case of prescription medications)
- Your payment details (credit or debit card, or net banking information)
rxmedpharma.com accepts the following forms of payment:
- Credit/debit cards
- Net banking
- Online wallets
- And other modes of payments
Note: We are currently adding some different methods of payments for the ease of use.
rxmedpharma.com stocks a wide range of medications. However, if you are unable to find the medicine you need, please feel free to contact our customer care executives by emailing us. We will definitely get back to you ASAP and let you know the availability of your requested medicine.
Indeed, you can buy as many as ten medicines under a single order at our pharmacy. You may also buy herbal or over the counter products along with your prescription medication.
Yes, all product prices quoted on our website are in US dollars.
rxmedpharma.com takes the most exceptional care in handling and packaging your order. Your order is packed in factory-sealed blister-packs in thick packaging. Your package is untouched by human hands.
No. We have no hidden charges in any of our products.
No. rxmedpharma.com does not charge any additional fees for your prescription medications order. All the charges are already included in the prices shown on the website.
Yes. We deliver our products to any location in the United States.
Our delivery executives typically take 4-7 business days in delivering your product at your doorsteps. Sometimes the delivery time varies depending on the location as well as the type of medicine you ordered.
Any package containing liquid medications will be shipped only via road transport. In such cases, please note that the delivery time can exceed 2-3 additional working days, depending on your exact location.
You will get an email confirmation once your order is confirmed. The mail will have tracking details and an ID password to track the status of your shipment.
If the status of your order appears to be “In Transit,” it means that we have shipped your order.
For more details on your order shipping, you can contact our customer care executives.
You can check the current status of your order by simply logging into your account. It lets you track your order in real-time. Alternatively, you can also check your order status by calling our customer care service.
If you want to cancel your order, send an email request to us. Please note that we cannot cancel your order in case we already ship it.
You can change the delivery address of your order is not shipped yet, and we will deliver the package at the address of your request. To know further about it, contact our customer care executive.
rxmedpharma.com takes the best care in handling and packaging your order contents. Your order is packed in factory-sealed blister-packs in thick packaging for safety. Your package is untouched by human hands.
Your order will be delivered by our courier partner delivery executives, depending upon your ZIP code.